Refund policy

To maintain efficient inventory and fulfillment operations, we enforce a strict return policy.
  • Refunds: All sales are final. Refunds are strictly limited to items that arrive damaged or defective.
  • Damaged Items: Any merchandise received in a damaged condition must be reported to our customer service team within 48 hours of delivery. Approved refunds will be issued to the original payment method. Please allow 3–5 business days for your financial institution to process the funds.
  • Non-Refundable Items: Sale items, clearance merchandise, and gift cards are final sale and cannot be returned or refunded under any circumstances.
  • Exchanges: Customers seeking to exchange an item for a different size or variant are responsible for all associated shipping fees (both the return of the original item and the shipping of the new item). For the most efficient exchange process, we recommend returning the original item (upon approval) and placing a new, separate order.